Knowledge Base Software-Features

Knowledge Base Software-Features by Hassan_Ahmad

Introduction:

Knowledge Base Software allows you to share information within your enterprise from your website or Intranet with an enterprise-grade knowledge base. It helps to reduce customer support, improving staff productivity and eliminating time wasted searching for information across disparate systems such as shared folders and paper documents.

Hundreds and thousands of organizations, small businesses, universities and enterprise organizations are using knowledge base software. Knowledge based software can be used to cater different needs of the organization that is using this software like:

Knowledge Base Software Features

There are number of knowledge base software are in the market and have many powerful functions. These functions may vary from one software application to other knowledge base software application. But there are some functions that are common among most of the knowledge management software. By using it staff, customers and partners can access information locally or over the Internet and Knowledge Management software’s powerful group-based permission architecture makes it easy to share knowledge with only the people or groups you choose

Reduce in-bound customer support.

Knowledge base software really helps to reduce the in-bound customer support. Mostly, there is an interactive help interface which makes it easy to find the answer of your queries. It will contribute to decrease queries of customers in form of e-mails or calling to your support department. Your knowledge base can also be integrated into your contact/support forms to provide instant answers to customer's questions as they type, reducing support even further. Active response system in knowledge base software can be integrated into any website form. Customers can easily search knowledge items and attachments. Popular search terms make it easy to find help fast.

Share company documents and procedures

Knowledge based software offers you the facility to share the documents among the staff members whether they are present in one physical location or one hundred, knowledge base software makes it easy for them to share, search, rate and print company documents, procedures and more. Forget email or network fileservers - now everyone has access to the same single version of a document from the same location. Documents are accessible through any computer that is connected to intranet or web. Built in feed back loops help staff to improve their knowledge.

Eliminate staff training time

A company can eliminate a considerable time for training its staff by using the knowledge base management software. If a company provides its policies and procedure in its knowledge base, it will help in quicker staff training. You reduce staff training time significantly and give new staff members a "hands on" approach to learning. You can achieve this objective by uploading company’s procedures and documents which are instantly indexed and searchable. Categories can be password protected and restricted as per the privilege level of a user. All these knowledge items can be printed or exported to different formats as offered by the particular knowledge base software for saving. These knowledge items can be assigned to the new comers for reading and self training purposes.



KbLance.com is a PHP Powered Knowledge Base Software that allows users to easily create and maintain a FAQ, documentation system, or complete support knowledge base. For more information Please check out Kblance website at www.kblance.com

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How to Eliminate JavaScript Errors

How to Eliminate JavaScript Errors by Brian Williams

Javascript errors, with their yellow triangle popping up, can be a nuisance, but there are some steps that you can take which will help eliminate and prevent JavaScript errors once and for all. Sometimes the error is because there is an error in the javascript which is included in the page, and other times the cause may be the software program script. Whatever the cause of these Javascript errors are, you can make them go away for good usually, with very little effort or time needed.

If you get a JavaScript error, use another web browser to verify that the error resides with the web page and not your system. If the other browser has the same error, the problem is with the page and not your system. Make sure that your settings will allow Active Scripting, JavaScript applets, and ActiveX controls, and you may need to reset to the default settings. Verify that your anti virus program is not scanning temporary or downloaded files, or this may cause these errors. Delete all the cookies and any temporary files stored on your computer, because sometimes these can contribute to JavaScript errors.

It is always a good idea to remove any programs you do not use, and to turn off any features on your system that you do not need, such as Smooth Scrolling. Some of these features may interfere with the scripting and result in errors. It is also recommended that you make sure you have the most current version of DirectX available. This will not only get rid of the JavaScript errors, it will also greatly improve the performance, graphics, and security of your system. Make sure that you have the most current updates for the scripting engine, and these are normally available at Microsoft's website.

What Causes Javascript Errors?

JavaScript errors can be caused by a number of things, including viruses and other harmful software programs. Always make sure that your virus and spyware definitions are updated as soon as possible, if an update is available. Otherwise you could end up with an electronic infection that is not recognized as such by your anti virus program, allowing it to run unchecked and cause damage to your computer. It is important to run scans at least once a day, especially if your computer stays connected, like with Broadband or Cable Internet. These preventative programs can prevent a lot of problems when used correctly.

A registry cleaner can provide invaluable assistance in getting rid of JavaScript errors once and for all. This software is easy to use, cleans your registry very quickly, and eliminates the risks associated with manually cleaning the registry. Unlike with manual editing, a registry cleaner will only erase and delete a key or entry that is harmless, making sure your operating system stays functioning as intended. Instead of taking days or weeks, the registry cleaner will clean out your registry in no time, usually less than an hour, depending on how packed with junk entries and keys your registry is. This will eliminate Javascript errors for good.



Brian Williams is a self-confessed PC fiddler dedicated to 'spreading the word' when it comes to fixing PC errors and helping people make the most use of their PCs. For FREE ACCESS to more PC tips n' tricks, just visit his PC Optimization blog.

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Speed Tweaks for XP - Get Maximum Windows Performance

Speed Tweaks for XP - Get Maximum Windows Performance by Kris Mainieri

We would surely want to get the best out of the operating system that we have in our own computers. Sometimes, may experience a little slow down with our Windows operating system. We still haven't fully identified some of the things that could speed up our Windows XP operating system. All you need to have are some speed tweaks for XP. Once you are able to know some of these, you will have your Windows XP work to their full advantage without even budging a little. This article will offer some of the hundreds of speed tweaks for XP to give your Windows a little performance boost at every use.

Having the best out of your Windows XP system is not only about making it work faster than you want it to be. It is also being able to see the fonts clearly in your screen so you could input data faster. ClearType is one of the options provided by Microsoft in their systems in order to provide the users with a clearer and more improved appearance of text, especially when they are using LCD flat screen monitors. All you have to do is to visit the Microsoft Typography services and follow the instructions that it says. After installing the software provided in the link, you can now adjust ClearType in your Control Panel.

The Windows Media Player is another tool which we often use in our computer. Sadly, though, there are times that we haven't fully used the capability of this program to its best extent. If you are a movie buff and you would like to watch a flick while enabling the best high quality video and audio in your media player, then all you have to do is to tweak your XP to set it in an above normal priority. Just create a new textfile in your C drive, but give it with a .bat extension. Once that you've saved it, right click the file and choose Edit. Put this line in the textfile: start /AboveNormal C:\"Program Files"\"Windows Media Player"\wmplayer.exe %1 %*. Save the file and close it promptly, making sure that it has a .bat extension. Next step is to register your media files to be included in this batchfile. In Windows Explorer, go to Tools, then choose Folder Options. Go to File Types. Go to the AVI filetype and click Change. Point to the Above Normal file that you have created and click OK.

If you want to speed up the performance of your system, then you have to adjust the graphics. Sure, Windows XP boasts of a lot of state-of-the-art graphics, but this can sometimes make your system run slower. Go to the My Computer icon and click Properties. Go to the Advanced tab, and click the button under Performance, and navigate to the Visual Effects tab. Select Adjust for Best Performance. This will let your windows assume a Windows 2000 look, but nevertheless, this will speed up the performance of your operating system.



Kris Mainieri is an accomplished Computer Tech focusing on innovative and unique ways to help people take their computing performance to a whole new level free. For a limited time, you can clam the "Secrets That Most People Will Never Know About Computers" e-book absolutely free by Clicking Here

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Language Software For Learning A New Language

Language Software For Learning A New Language by Charles White

Want to study different language in a bit of time? Want to speak it like it is your native tongue? Try any language software available on the market today. They do not prepare you to become a native speaker but rather to speak like a native speaker.

It is a fact that one of the easiest ways you can learn another language is by learning it on the computer with language software that lets you learn interactively and at your own pace. Not all language software are created alike, but the best ones on the market have a tracking feature that lets you monitor your progress.

With a self-paced language software, learning becomes a great experience and an entertaining one, unlike in a classroom type environment where you have to manage your pace to keep up with your classmates at the same time.

IN FAVOR OF THE SOFTWARE

Learning a new language may be tedious and hard, especially if it is an entirely different language (think American trying to learn Chinese). Really, the best way to get up to speed in the learning is to immerse yourself in the language - travel to that country or make friends with native speakers - but it can take up a lot of your money or time, or both.

Language software programs are the best language immersion programs to be developed in this very technologically advanced era. With these programs, you learn the language the manner you did when you were a child - through graphics. They don't bombard you with English translations of words. A picture is displayed and below it you'll see how that picture is called in a different language. Other languages can be absolutely learned whether that language is French, German, English, Chinese, Korean, and the like.

Language software an used nowadays not only in schools but also in companies where they teach their employees to learn a new language by giving them computerized language software rather than paying for a language tutor to teach them, which is costly and time-consuming. (And you know that several companies are too occupied with.)

Another benefit you can have with language immersion software is that you can follow the accent and the sound you hear so that you will be talking like you are a native speaker of the country. Speaking another language thus becomes as easy as one, two, three. Language immersion software programs feature native speakers pronouncing words and phrases. So what you hear is a pure accent, not the accent that comes as a result of learning another language apart from English.

Adapting this language software in a classroom-based instruction will need more equipment, like a sound system for individual microphones and a video projector. Reviewing the software requirements is necessary before purchasing the software. Select a software that is appropriate for the students or children, where it is a rather a learning experience and not being pressured by others. Try to study another language with a language immersion software. You'll be speaking another language in no time.



LANGUAGE SOFTWARE: All Educational Software furnishes fun and exciting educational software for learners of all ages. From school subjects, typing and foreign language instruction, the company covers all the software needed for your children's education as well as your own.

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